Resource Library

Voice automation, explained

Practical guides on building IVR menus, running outbound campaigns, choosing your telephony stack, and getting the most out of voice automation.

March 10, 2025

8 min read

What Is Voice Prompt Automation? A Complete Guide for 2025

Voice prompt automation lets businesses replace repetitive phone interactions with intelligent, pre-built call flows. Learn how it works, who needs it, and how to get started.

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March 18, 2025

10 min read

Asterisk vs Twilio for Outbound Voice Campaigns: Which Should You Choose?

Comparing Asterisk and Twilio for running outbound voice campaigns at scale. We break down cost, control, latency, compliance, and which platform fits different use cases.

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March 25, 2025

12 min read

How to Build an IVR Menu in 2025 (Asterisk, FreeSWITCH, and Twilio)

A practical guide to building IVR menus from scratch — covering dialplan design, prompt recording, DTMF handling, speech recognition, and integration with your CRM or help desk.

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